Connect with the expert team behind MAX and fellow MAX users to get your questions answered.

We think MAX is pretty awesome, and we’re confident that from the first time you use MAX, you’ll think so too. That’s why we’ve designed MAX’s support portal MAX HELP to be truly helpful and collaborative.

No more scrolling through wordy help files or struggling with instructions that don’t add up. With MAX HELP you can connect with the expert team behind MAX and fellow MAX users to get your questions answered.

From marketing campaigns to software questions, and everything else in between, help is at hand. All you need to say is… help me MAX! Our knowledgeable team and friendly user base are there for you all the way.

Frequently Asked Questions

What is marketing automation?

Marketing automation is the use of software to automate your marketing processes in a much more efficient way. Marketing automation allows companies to decrease their manual workload and allow processes like email blasts, lead generation and campaign management to be set up and automatically executed.

Does marketing automation really work?

Yes! Marketers say that the biggest benefits of marketing automation are saving time (74%), increased customer engagement (68%), more timely communications (58%) and increased opportunities including up-selling. That sure sounds like a successful system to me! After all, time is money!

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What is MAX?

MAX is a powerful, user friendly and affordable marketing automation tool that makes executing your marketing campaigns a breeze. It gives you the tools you need to communicate with customers, members and prospects using email, social media and direct mail, effortlessly.

How much does MAX cost?

Emerge – monthly $200; transactions up to 10,000

Pro – monthly $400; transactions up to 50,000

Ultimate – monthly $600; transactions up to 100,000

What are the benefits of using MAX?

Spend time following up with leads rather than wasting time trying to schedule your marketing campaign. Have targeted campaigns ready to go and automatically execute everything with the click of a button. Gain results and actionable knowledge that allow you to change and gain even better results next time.

I have an email autoresponder. How is that any different than MAX?

An email autoresponder is a single outbound marketing tactic. You have pre-written content that automatically gets sent out to anyone trying to reach you. And while this tactic can be beneficial in some ways, it is vastly different than what MAX does. With MAX, you first will set up a marketing campaign. You pick the initial action (say send out an email). You then will put into place every step a person may take in response to that email. If they click the link, it may go to a landing page; if they don’t respond, it may be sent a follow up email; and so on. MAX then takes these steps you created and executes them. So while both an email autoresponder and MAX are created to make your life easier, that is about as far as the similarities go.

What is a transaction?

One transaction is equivalent to every email or social media post sent out through MAX. For example, if one email blast is being sent to 500 people, that is equivalent to 500 transactions.

User Forum Questions


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All your marketing automation in a single software

MAX is a powerful, user friendly and affordable marketing automation tool that makes executing your marketing campaigns a breeze.
Starting $200 / month