SupportCategory: Inside the SoftwareCan videos be added to an email template without coding for it via html?
MAX admin Staff asked 10 months ago

While it is possible to do so, we don’t generally recommend it. Being able to have videos actually play in emails is spotty at best (check out: https://www.campaignmonitor.com/dev-resources/will-it-work/video/). HTML5 can kind of do it, or if you know your audience is mostly iPhone users you would probably be safe. Because of this, we’re recommending users use HTML for now just because it gives the most control for users to target their video audience.